At BC, we believe in rewarding our customers. That’s why we’ve created an exciting loyalty and rewards program that not only allows you to earn points every time you rent from us or refer a friend but also helps you reduce and eventually waive your entire security hold and enjoy a faster pickup process. Here’s how you can benefit from our program and maximize your rental experience!
Our loyalty program allows you to earn points with every rental. It’s straightforward: the more you rent, the more points you earn! You can also accumulate points by referring friends to our service. When they complete their first order, both you and your friend will receive 250 points each! Additionally, you’ll earn extra points as you hit specific milestones.
Each 100 point translates to $10 in rental credit. This means that the more points you earn, the more you can save on your future rentals!
As you engage more with our rental service, you’ll reach key milestones that unlock additional rewards. Here’s a breakdown of the milestones:
Reach 1,000 Points: Become a Pro Renter!
Reach 5,000 Points: Level up to a Super Renter!
Our reward program is designed to enhance your rental experience and save you money every time you rent. Here are a few reasons to participate:
Save Money: Use your points as rental credit to lower costs on future rentals.
Exclusive Perks: As you advance through the program, enjoy special benefits that enhance your convenience and support.
Community Engagement: Share the love! Invite friends to join, and earn points together, making your rental experience even more rewarding.
However, the fixed focal length of prime lenses means you need to physically move to change your composition, which can be limiting in some situations. If you need a specific focal length that your prime lens doesn’t cover, you might find yourself cropping heavily on your image in post-production.
Joining our reward points program is easy! Simply signup, start renting and refer friends. Your points will accumulate automatically, and you can track your progress through your account.
Once you reach 400 points, you can start redeeming them. Points can be used to cover the cost of future rentals.
No! points do not expire
Only Pro and Super users can convert points into coupons. Coupons are transferable
You can earn additional points by inviting your friends to rent with BC. You'll receive 250 points once they complete their first rental.
Use of space
Booking must be completed by adults only (18 years + If you are an adult and reserving the space for teen please ensure no alcohol is served or carried into the building.
The space must be returned to its original condition at the end of the session. This includes deep cleaning and garbage removal. If you require assistance with cleaning or disposing of production props or other waste, an additional fee will apply.
All forms of smoking. vaping and shisha are prohibited inside the property. Violating the smoking terms will result in immediate termination of the session with no refunds, and everyone must leave the building within 15 minutes; otherwise, local law enforcement will be contacted.
Dry ice. fog. and haze machines are allowed in the entire studio but must be monitored at all times.
Customers are responsible for any damages done by themselves or their guests during their session.
Capacity
The studio allows a maximum of 30 guests. Please stay within booked capacity; exceeding the booked number of guests inside the property will incur an added cost.
We reserve the right to end the session if the maximum capacity (30 guests) is exceeded.
Security deposit
A $750 security hold will be authorized on your credit card; this is not an actual charge. This will be deducted in the case of any required cleaning, repainting, damages, exceeded capacity and time or other studio violations. If the incurred cost is above the security hold, the difference will be charged to your authorized card on file. or a recurring payment arrangement will be scheduled.
Pets
A $350 refundable security hold is required for bringing pets into the studio. This covers damages and muck, otherwise will be cancelled after your session. Please be sure to contact the studio beforehand.
Now Shipping Across Ontario
We have partnered with Purolator to ship select equipment rentals to customers within Ontario. This service is designed to offer filmmakers and video creators across the province more convenience, flexibility, and accessibility.
Important Note
Shipping is available for select items only, with a minimum rental period of 2 days. Contact us to learn which gear is eligible and to confirm shipping costs.
All shipping orders must be confirmed at least 3 business days before the rental start date.
How it works
On the checkout page, select ‘Express Shipping’ under order type, and provide your delivery address.
📝 Request a Quote
Navigate through our gear categories. See what you like, and select "Add to List" or click on the image to learn more.
✅ Order Confirmation
A team member will confirm gear availability and guide you through account creation if it's your first time renting—before completing your reservation.
📦 Pickup & Return
Mon – Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
🚚 Request Delivery
You can request rental delivery within a 100-mile radius of our Toronto location.
👤 First-Time Renters
First-time renters are required to complete a rental agreement form with a valid ID.
🛡️ COI (Certificate of Insurance)
Independent insurance coverage is required for orders with a total replacement value above $15,000 CAD. Learn More
💳 Security Authorization
A small hold will be placed on your credit/debit card. The hold will be canceled upon the return of the rental.
We offer a convenient delivery service for all our rental gear within a 100km radius of our location. Our goal is to ensure you have everything you need on time and in perfect working condition.
Request: You can request delivery at any time during your reservation—in person, via email, or by phone.
Equipment Testing: All gear is thoroughly tested before delivery to ensure it’s fully functional and ready for use.
Inspection Upon Arrival: When the driver arrives, please inspect the equipment and verify the equipment list to ensure everything is in order.
Rental Requirements: To avoid cancellation, please ensure all rental processes and requirements are completed at least 2 hours before the scheduled delivery time. If not completed, the delivery will be canceled, and rental credit will be applied to your account.
Protection & Responsibility: We ensure all equipment is well-protected and safely transported. Once delivered, the client is responsible for any damage or issues that may arise while the equipment is in their possession.
