We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate should have excellent communication skills, be able to handle customer inquiries and complaints effectively, and have a positive attitude towards problem-solving.

Responsibilities:

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Resolve customer complaints and issues by providing appropriate solutions and alternatives
• Work closely with other departments to ensure customer satisfaction
• Assist with order processing and studio bookings
• Identify and escalate priority issues to the appropriate department
• Continuously improve customer service processes and procedures

Requirements:

• High school diploma or equivalent; some college education preferred
• At least 1 year of experience in customer service or a related field
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and the ability to handle difficult customer interactions
• Proficiency in Microsoft Office
• Ability to  handle multiple tasks simultaneously
• Strong attention to detail and organizational skills

Apply here:
career@budgetcamera.ca