BUDGET CAMERA RENTAL POLICY / TERMS OF SERVICE
Effective Date: August 21, 2020
Last Revised: Nov 18, 2024
These Terms of Service ("Terms") govern your use of the services provided by Budget Camera ("we," "us," "our"), a film equipment rental service in Toronto, Canada. By renting equipment, using our services, or accessing our website, you ("you" or "Customer") agree to be bound by these Terms. Please read them carefully before proceeding with any rental or using our services.
1. Agreement to Terms
By renting equipment or using any services provided by Budget Camera, you agree to these Terms. If you do not agree with these Terms, you must not use our services.
2. Rental Agreement
These Terms form part of the agreement between you and Budget Camera for the rental of film equipment. A separate Rental Agreement (which may be electronic or written) will be provided for each rental, outlining specific details of the rental transaction, including equipment, rental period, pricing, and additional terms. In case of any conflict between these Terms and the Rental Agreement, the Rental Agreement shall prevail.
3. Eligibility
To rent equipment, you must:
By renting from Budget Camera, you confirm that you meet these eligibility requirements.
4. Rental Period
The rental period begins on the start date specified in the Rental Agreement and ends on the return date specified. If the equipment is not returned on time, you may be charged additional fees at the daily rental rate until the equipment is returned.
5. Rental Rates and Payment
All rental rates are quoted on a daily, weekly, or monthly basis as specified in the Rental quote and order invoice. Prices are subject to change at our discretion. Payment is required to confirm a reservation or upon equipment pickup, unless otherwise agreed.
6. Delivery and Pickup
7. Use of Equipment
You agree to use the rented equipment only for its intended purposes and in accordance with all applicable laws. You are responsible for ensuring that the equipment is used safely and properly.
8. Damage or Loss
You are responsible for any damage, loss, or theft of the equipment while in your possession. If the equipment is damaged or lost, you will be charged the cost of repairs or the full replacement value, as determined by Budget Camera. If any rental equipment experiences a malfunction, please promptly notify us. Failure to report any equipment issues, problems, damages, or shortages before returning the rented equipment may result in charges at the standard rate, including any applicable damage or replacement fees. It is our responsibility to ensure that the equipment you rent is complete and in proper working condition when it leaves our facility.
9. Cancellations and Modifications
Rental credits are provided for all cancellations made no later than 24 hours before the scheduled pickup date. The rental credits can be used for future rentals.
If you've already picked up your rental but wish to cancel or reschedule, rental credit will be applied to the remaining days of your rental. However, you will be charged for the days the equipment is with you, whether it's used or not
If you wish to modify the rental dates or the equipment, you must contact us at least 24 hours prior to the rental start date. Modifications are subject to availability and may incur additional fees.
10. Indemnification
You agree to indemnify, defend, and hold harmless Budget Camera, its employees, affiliates, officers, and agents from any claims, damages, or losses arising out of your use of the rented equipment, including claims for personal injury, property damage, or any violation of these Terms.
11. Limitation of Liability
To the maximum extent permitted by law, Budget Camera’s liability for any claim, loss, or damage arising out of or related to the rental of equipment is limited to the total rental fees paid by you for the specific equipment in question. Budget Camera will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or business interruption.
12. Privacy and Data Protection
Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
13. Termination of Service
Budget Camera reserves the right to terminate or suspend your access to our services or rental agreements at our sole discretion, including in cases where:
In the event of termination, you will still be liable for any outstanding charges or fees associated with the rental.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising out of these Terms will be resolved in the courts of Toronto, Ontario.
15. Miscellaneous
16. Disclaimer:
All rented products are provided "as is" and in the condition received from the manufacturer. We are not responsible or liable for any improper handling, operation, or use of the rented equipment. It is your responsibility to ensure that the equipment is used in accordance with the manufacturer's guidelines and recommendations.
We may change or modify these terms and conditions at any given time without notice. Call us if you have any questions.
17. No-Show Policy
In instances where reserved equipment is not collected, a charge equal to 50% of the one-day rental rate will be incurred, with a minimum charge of $10.00.
18. Contact Information
If you have any questions or need further information regarding these policy, please contact us:
Pickup and return hours:
Monday - Friday 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4PM
Use of space
Booking must be completed by adults only (18 years + If you are an adult and reserving the space for teen please ensure no alcohol is served or carried into the building.
The space must be returned to its original condition at the end of the session. This includes deep cleaning and garbage removal. If you require assistance with cleaning or disposing of production props or other waste, an additional fee will apply.
All forms of smoking. vaping and shisha are prohibited inside the property. Violating the smoking terms will result in immediate termination of the session with no refunds, and everyone must leave the building within 15 minutes; otherwise, local law enforcement will be contacted.
Dry ice. fog. and haze machines are allowed in the entire studio but must be monitored at all times.
Customers are responsible for any damages done by themselves or their guests during their session.
Capacity
The studio allows a maximum of 30 guests. Please stay within booked capacity; exceeding the booked number of guests inside the property will incur an added cost.
We reserve the right to end the session if the maximum capacity (30 guests) is exceeded.
Security deposit
A $750 security hold will be authorized on your credit card; this is not an actual charge. This will be deducted in the case of any required cleaning, repainting, damages, exceeded capacity and time or other studio violations. If the incurred cost is above the security hold, the difference will be charged to your authorized card on file. or a recurring payment arrangement will be scheduled.
Pets
A $350 refundable security hold is required for bringing pets into the studio. This covers damages and muck, otherwise will be cancelled after your session. Please be sure to contact the studio beforehand.
📦 Now Shipping Across Ontario
We’re excited to announce that Budget Camera Rentals has partnered with Canada Post to ship select equipment rentals to customers within Ontario. This service is designed to offer filmmakers and video creators across the province more convenience, flexibility, and accessibility.
📋 Please Note
🚫 Shipping is currently available for select items only.
📞 Contact us to find out which gear can be shipped to you.
🎯 Our Commitment
We remain dedicated to providing the best rental experience possible, and this new service is just one more way we’re helping streamline your production process.
📝 Request a Quote
Navigate through our gear categories. See what you like, and select "Add to List" or click on the image to learn more.
✅ Order Confirmation
A team member will confirm gear availability and guide you through account creation if it's your first time renting—before completing your reservation.
📦 Pickup & Return
Mon – Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
🚚 Request Delivery
You can request rental delivery within a 100-mile radius of our Toronto location.
👤 First-Time Renters
First-time renters are required to complete a rental agreement form with a valid ID.
🛡️ COI (Certificate of Insurance)
Independent insurance coverage is required for orders with a total replacement value above $15,000 CAD. Learn More
💳 Security Authorization
A small hold will be placed on your credit/debit card. The hold will be canceled upon the return of the rental.
🚚 Delivery Service Overview
We offer a convenient delivery service for all our rental gear within a 100km radius of our location. Our goal is to ensure you have everything you need on time and in perfect working condition.
🔄 Delivery Process
Request - You can request delivery at any time during your reservation—in person, via email, or by phone.
🧪 Equipment Testing
All gear is thoroughly tested before delivery to ensure it’s fully functional and ready for use.
👀 Inspection Upon Arrival
When the driver arrives, please inspect the equipment and verify the equipment list to ensure everything is in order.
⏰ Rental Requirements
To avoid cancellation, please ensure all rental processes and requirements are completed at least 1 hour before the scheduled delivery time. If not completed, the delivery will be canceled, and rental credit will be applied to your account.
🛡️ Protection & Responsibility
We ensure all equipment is well-protected and safely transported.
Once delivered, the client is responsible for any damage or issues that may arise while the equipment is in their possession.